POS Systems Built for Your Business

Speed, Accuracy and Reliability

Let’s face it … getting the order right while minimizing errors, up-selling the customer and easily processing coupons puts the “quick” in quick service. Now picture this … there are two new trainees at the counter, 15 customers in line, three cars at the drive-through and a food delivery coming in the back door. Most restaurant managers would say that this is a challenging situation to say the least. Slow or incorrect service equals minimal return customers. You need an easy-to-use and reliable software solution working in the background to help you keep your restaurant running smoothly.

Restaurant Manager™ Quick Service Restaurant (QSR) is comprehensive POS software that helps you increase revenue, decrease costs and improve efficiencies. It focuses on critical business issues facing today’s restaurant owner. With Restaurant Manager, you get robust operational functionality, and the information needed to solve real business issues and ensure return business.

Restaurant Managers who use this POS software benefit from:

• Operational Flexibility

  Large, colourful screen buttons can be easily programmed with Restaurant Manager. This makes it easy for servers to fill customer orders quickly and sends instant, accurate and legible information to the food prep staff.

• Quickly Trained Employees

  Intuitive software interface means new employees can easily get up-to speed, which is important in this high-labour turnover industry.

• Cross- and Up-Selling Capabilities

  Prompts cashier to sell additional items like drinks, side orders and desserts, increasing revenues.

• Customer-Focused Functions

  Flexible ordering options allow customers to place special orders without slowing down the ordering time. Automatically tracks orders to group eligible ‘combo’ items together.

• Increased Sales Options

  Delivery and take-out capabilities provide restaurants with operational, management and reporting features. These features manage additional sales options that increase business opportunities.

Other Quick Service users have taken advantage of these optional services:

Take Control with Restaurant Manager Table Service

Providing a memorable meal and service experience helps maintain important repeat business and generates word of mouth accolades for new business. But how can you manage your restaurant to ensure the highest quality customer service while still reducing costs and increasing profits? Ideal for fine dining, casual dining, bar-service and take-out, Restaurant Manager™ Table Service provides a POS solution to meet your needs. The technology has been honed to provide a POS software package that is fast and flexible. Whether its ease-of-use, check splitting or real-time sales reports, this POS software gives you all of the tools needed to boost your bottom line while making customers happy.

Restaurant Managers who use this POS software benefit from:

• Quickly Trained Employees

  Intuitive software interface means new employees can easily get up-to-speed, reducing your training costs.

• Enhanced Dining Experience

  Offers features like check and item splitting, quicker wait times and other features that are available to provide maximum efficiency and optimise your customers’ dining experience.

• Powerful Management Information and Controls

  Provides complete control over all operational and reporting functions. Program events are automatically activated at a specified time. For example, schedule special messages to appear on the POS screen to keep employees informed.

• Real-time Alerts

  Sent via email, cell phone text messages or your PDA. Can keep your labour costs in check or allow you to provide extra attention to VIP diners.

• Real-time Sales Results

  With extensive reporting features like real-time sales statistics, product mix reports, stock and item counters, and server sales totals, you spend more time with your customers and still keep up with the latest profit margin and performance measures.

Restaurant Manager is highly customisable. Other Table Service users take advantage of these optional services:

Perfect for takeout or delivery

Quickly serving customers, managing special orders, sending accurate orders to the kitchen and getting the order out the door requires the right POS functionality. Whether employees are manning the phones, working the counter, preparing orders or expediting delivery, they need an intuitive POS user tailored to prompt them through their specific job tasks quickly, easily and accurately. Restaurant Manager™ Takeout & Delivery POS provides restaurant owners with management controls and information regarding menu mix, inventory, sales, time and attendance, payments, and marketing options.

Restaurant Managers who use this POS software benefit from:

• On-screen Ordering

  One intuitive screen allows employees to select various options to customise an order. Pizza restaurants benefit from the fact that one interactive screen handles it all – from size, crust, toppings to specialty and combo orders. This keeps the employee focused on the customer – not the computer. In addition, the POS system offers a built-in customer database that allows you to track order history, driving directions, birthdays and email addresses to quickly and accurately fill orders.

• Order Tracking

  Orders are labelled with the customer name and phone number at the call station, marked with the elapsed time at the expediter station, and sent out with the driving instructions and map code at the driver station. Restaurant Manager’s POS system also offers an alarm feature that identifies all orders that aren’t out the door within a specific amount of time.

• Smart Reporting

  Restaurant Manager’s robust reporting package provides real-time sales metrics, delivery sales and a host of other sales-related data, allowing you to spend more time running your business. Information on voids, VIP customers or an employee nearing overtime can be set to automatically alert you via your mobile phone or email, allowing you to ACT instead of REACTING to current events. Imagine the money your business can save just by managing your overtime more efficiently.

Other Takeout & Delivery users have taken advantage of these optional services:

Total management control of your bar and nightclub

Keeping the crowd happy, the drinks flowing and controlling expenses drives your revenue and profits. You need an easy-to-use yet comprehensive Point-of-Sale (POS) system that can keep pace with your fast moving business. You also need to be sure that the system is easy for bartenders and servers to use and the reporting and management tools control inventory, theft and waste. Restaurant Manager™ Bar & Nightclub delivers the speed customers expect, the features bartenders want and the security you need. The POS software makes service faster and billing more accurate. In addition, Bar & Nightclub can seamlessly integrate with other functionality for Restaurant Manager Table Service or Restaurant Manager Carry-Out if needed.

Restaurant Managers who use this POS software benefit from:

• Automatic Price Scheduling

  Schedule happy hour promotions or appetiser specials to make sure you collect the right amount at the right time.

• Age Verification

  Reads all valid government issued ID cards or driver’s licences; protect your staff when serving liquor.

• Speedy Transaction Times

  One touch “next round” ordering, quick tab pre-authorisations, finding an open tab to add or settle, and easy tab transfers deliver the speed customers have come to expect.

• Real-time Alerts

  Maximise your management impact. For example, an alert will identify a big spender so you can provide personalised service or move them to a high-margin VIP area.

• Recipe Look Ups

  Give bartenders instant access to drink recipes. Back office reporting helps you make better business decisions.

• Digital Signage

  Display menus, daily specials and multi-media marketing messages to promote high margin items, events and more.

Other Bar & Nightclub users take advantage of these optional services:

Multi-Media Display Tool

Restaurant Manager’s Customer Display interface helps restaurateurs improve customer service, cut costs from errors and comps, and provide a platform for multi-media in-store marketing by displaying a virtual check, images, and videos, at the point of purchase.

Providing Solutions to Real Business Problems

Restaurant Manager focuses on critical business issues facing today’s restaurant owner. With Restaurant Manager you get the fully-integrated functionality to solve the business issues, as well as the expertise to meet your unique business needs and goals.

Restaurant Manager Tip:

Combine Restaurant Manager’s Customer Display with our optional loyalty club or fully integrated Online Ordering to raise awareness and increase interest in these powerful revenue generating programmes.

Get Any Information at Any Time from Anywhere

With Restaurant Manager’s RM Monitor you can have real-time visibility into key operational and management data via a variety of mobile devices including an iPhone, Android, as well as a web browser. In just a few seconds you can access the most up-to-date data important to managing and monitoring your establishment helping to prevent loss, reduce theft, improve customer service and boost your bottom line. Keep tabs on key real-time data about your restaurant whether you are on site or away, at home, on vacation, or tending to other business.

Providing Solutions to Real Business Problems

Restaurant Manager focuses on critical business issues facing today’s restaurant owner. With Restaurant Manager you get robust functionality, fully integrated optional modules and the expertise needed to solve real business issues and meet your unique goals.

Improve Operations in Real-Time

The ability to better control costs, prevent loss and improve customer service is essential to ensuring profitable and efficient operations. More importantly, having the ability to monitor real-time information such as sales data, labour and cost ratios, and employee hours worked, as well as receive key alerts on items like overtime hours worked, voids and deletions, can make the difference between a profitable establishment and financial difficulty. In addition to receiving information on preconfigured data, users can request ad-hoc reports to be delivered in a scaled, readable format to their mobile device. RM Monitor gives management access to virtually any operational information, any time from anywhere.

Restaurant Managers who use this POS software benefit from:

• Accurate Management of Customer Orders
• Recipe Look Up
• Use of Colour Coding for Ease of Plating or Bagging
• Multi and Expo KDS Features
• Alerts for Order Exceeding Prep Times
• Complete Performance Metrics

Mobilise Your Wait Staff and Empower Management with the Tablet POS System

Equip servers with a Tablet and watch how efficiently they can work to boost your bottom line. Management improves, too, when business decisions are based on automated alerts and real-time reports delivered directly to a handheld device.

Whether you serve customers in a full service restaurant, by the pool or in a busy nightclub wireless tableside ordering and payment processing can increase your sales, enhance the productivity of your servers and, ultimately, increase customer satisfaction.

The time-consuming process of handwriting an order and walking to a POS Station to re-key it becomes obsolete when servers are equipped with the Tablet.

The POS Tablet is an app that runs on a variety of wireless handheld devices, including the iPad. The Tablet app works seamlessly with the Restaurant Manager POS System so servers can take orders and process payments right at table side, using intuitive abbreviations and other common text messaging techniques.